Transforming health care delivery to optimize successful, cost-effective outcomes
The JBS Clinical Advancement Center builds on the relationship between health care professionals and their patients as the fundamental unit of health care delivery and the foundation for optimal patient care and outcomes. Partnering with federal agencies, medical schools, researchers, and health care professionals and organizations, we identify care delivery gaps and find solutions that are evidence-based, practical, and cost-effective.
For each project, we deploy a clinical consultation team with a deep understanding of all aspects of health care delivery including evaluation, clinical practice, training, and reimbursement. We work collaboratively with each client to identify what can work in their setting to enhance professional training and mentoring, improve workflow, promote uptake of useful clinical tools, refine messaging, and make other improvements that contribute to better health care delivery. Then, we work with the client to evaluate change and make further iterative improvements.
Our Expertise
Health and Behavioral Health Research and Evaluation
Strategic health communications research, planning, and implementation
Translating research to the point of care
Physical and behavioral health data analytics
Workflow design and implementation
Pediatric and Maternal Behavioral Health Care Access Program Evaluations
To enhance patient care and inform improvements for future projects, the Clinical Advancement Center is conducting evaluation data collection activities for two programs of the Health Resources and Services Administration addressing pediatric and maternal behavioral health care access, respectively. Among many other deliverables, our work includes: reviewing secondary data sources; designing the evaluation, including the evaluation questions and data collection instruments and protocols; collecting quantitative and qualitative data using surveys and semi-structured interviews; creating and conducting webinars to brief award recipients on the evaluation and soliciting their input; and providing feedback to HRSA on awardee-required reporting measures and working in collaboration with HRSA as it refines them.
Real Results: Enabling Evaluation-based Enhancements to Patient Care
Through regular engagement with award recipients, we have primed the target audience to participate in the evaluation by facilitating 115 calls with awardees to explain the process and determine needed supports. As a result, we have collected survey data from more than 2,200 primary care providers and 171 health care practice leaders and program administrators. We are building award recipients’ evaluation capacity by developing and conducting 16 webinars on such topics as program sustainability, telehealth services evaluation, and training evaluation. We also produced 42 resources with information on integrated behavioral health care, program partnerships, and program success stories.
