Training & Technical Assistance

Organizations advance farther and faster when technical assistance builds on strengths and includes a blend of activities tailored to address underlying needs and the specific context of an organization or system.  

With that in mind, our overarching technical assistance framework is designed to complement an organization’s current capacity for change.

We begin with a comprehensive needs assessment to determine strengths and challenges and to identify the intended impact. Then we explore the capacity of the organization and its staff to implement change, and we tailor our technical assistance accordingly. We use best practices in virtual and onsite assistance to support interactive learning and to enhance sustainable implementation. We collect data to determine whether the technical assistance achieved the intended impact and to inform continuous quality improvement.

The result? Strength-based, capacity-building interventions grounded in evidence and designed to make a difference in the short and long term.

pii approach infographic


Coaching, Mentoring, Training, and Facilitating

Development of Curricula, Guidance Documents, Checklists, and Other Tools

Financial Analysis and Management

Implementation of Evidence-Based Practices

Organizational/Systems Assessments and Development

Performance and Business Process Improvement

Policy, Regulation, and Contract Development

Sustainability Advancement

Workforce Development




Work Samples

  • Older Americans Behavioral Health: Webinar Series
  • PII Approach: Building Implementation and Evaluation Capacity in Child Welfare

Meet our experts

  • pbaston's picture
    Pamela Baston
    Technical Expert Lead
  • jhyde's picture
    Joseph Hyde
    Technical Expert Lead
  • jkasten's picture
    Jennifer Kasten
  • lpatton's picture
    Lisa Patton
    Vice President
  • jroberts's picture
    John Roberts
    Senior Technical Assistance Manager
  • kwalsh's picture
    Kimberly Walsh
    Technical Expert Lead

Doing Business with JBS

If your organization aims to improve lives and make the world a better place, we want to work with you.

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