Performance Management

Different service settings bring radically different performance management challenges. Our wealth of experience spans a variety of content areas, including education and workforce development, health care and independent living, environmental stewardship, veterans and military families, disaster preparedness, and volunteer programs. We can work with organizations operating at a single site or across a state, a region, or a country.

Our approach to performance measurement often begins with developing a logic model and establishing a consensus about a program’s purpose and the information needed. We then create or identify instruments to collect information, building on existing systems to minimize burden and maintain continuity. Instruments are pilot tested to ensure they work in real-world settings to produce reliable and valid data. Throughout the process, we engage key stakeholders to ensure the organization’s accomplishments are truly reflected.

Once the data are collected, we use data visualization to help organizations find meaning in their data and demonstrate their achievements.

performance measurement core curriculum website


Assistance With Developing Reports and Reporting Templates

Development and Refinement of User-Friendly Data Collection Tools

Logic Model and Work Plan Development

Needs Assessment

Online Reporting System Development

Support to Monitoring Reviews

Technical Assistance


Work Samples

  • Corporation for National and Community Service: Performance Measurement Core Curriculum
  • Senior Corps Healthy Futures Surveys Information Packet

Meet our experts

  • ccharkow's picture
    Candace Charkow
    Vice President
  • sgabbard's picture
    Susan Gabbard
    Senior Research Associate
  • dpratt's picture
    Donald Pratt
    Research Associate
  • nvicinanza's picture
    Nicole Vicinanza
    Senior Research Associate

Doing Business with JBS

If your organization aims to improve lives and make the world a better place, we want to work with you.

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