Business Process

“Work smart.” Once admirable, this philosophy is now essential. More demand, fewer resources, changing service systems. All these dynamics call for rigorous and innovative methods to improve how work gets done.

We combine deep content knowledge and business process approaches to helping our government, nonprofit, and commercial clients work more efficiently and more effectively across their programs and processes.

Many of our organizational development specialists are certified in change management models, including technical and adaptive leadership and continuous quality improvement approaches. In a nutshell, that means they can help you solve problems and continuously improve performance at your organization.

We also provide technical and logistical staff augmentation business services, expanding our clients’ operational capacity to support grant management programs and compliance reviews, coordinate logistical and vendor management programs, and staff information technology operations. 

CQI business process map


Adaptive Leadership

Business Process Mapping

Change Management

Continuous Quality Improvement

Coordination and Logistical Support

Enterprise-wide Systems Implementation

Fidelity Monitoring

Policy and Procedures Manuals Preparation

Program Management Office

Rapid Process Improvement Cycles

Staff Augmentation

Vendor Management

Work Samples

  • Training and Technical Assistance Coordination Center Business Process Mapping

Meet our experts

  • ccharkow's picture
    Candace Charkow
    Vice President
  • mhayes's picture
    Mary Hayes
    Technical Expert Lead

Doing Business with JBS

If your organization aims to improve lives and make the world a better place, we want to work with you.

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