Child Welfare Program Manager

Thu, 03/12/2020 - 17:39

This position supports the Executive Director in development of a model program and the provision of subsequent T/TA to promote systemic change in child welfare systems.  Aligning with the priorities of the Children’s Bureau and the Families First Prevention Services Act, the project will support a model(s) designed to enhance states’ capacity to serve children and families in order to maintain children safely in their homes through primary prevention services and implement timely reunification services when placement outside the home is necessary via the provision of supports for families.  The program may focus on support of kinship programs, strengthening family and child court representation, collaboration with attorneys, judges and courts, and community engagement.


  • Conduct comprehensive assessments of public child welfare programs to inform model development, and training and technical assistance (TTA) to state and county agencies
  • Using data and information from a variety of sources, conduct root cause analyses to develop a theory of change and inform the selection of TTA strategies/interventions to achieve desired goals and enhance states’ capacities to serve children and families
  • In coordination with relevant parties, develop TTA work plans that incorporate implementation science principles and include clear deliverables, timelines for implementation, milestones and expected outcomes
  • Develop and maintain a diverse, talented pool of subject matter experts/consultants skilled in providing TTA in child welfare related disciplines
  • Coordinate the delivery of multiple TTA services and evaluate progress. Adjust work plans as necessary to address challenges/barriers
  • Work closely with federal, state, court, and Tribal partners and collaborate with other public and private TTA providers
  • Simultaneously manage multiple TTA projects
  • Compile information and create task specific and project specific reports
  • Analyze data from a variety of sources, develop and manage performance and operational metrics
  • Monitor and measure project performance and identify opportunities to improve processes and enhance performance 


Education: Bachelor’s degree in social work or related field

Language: English fluency (oral and written)

Experience: A minimum of 10 years’ experience in public child welfare at the state, region, or county agency level with a minimum of 5 years’ experience in child welfare leadership at the senior or executive level. Experience with Continuous Quality Improvement (CQI) and/or Quality Assurance (QA) systems. Knowledge of reporting requirements for states' Child and Family Services Plans (CFSPs) and Annual Progress and Services Reports (APSRs). Experience recruiting, hiring, and retaining child welfare professionals. Successful collaboration with community partners, TTA resources, consultants, states, and federal staff.

Knowledge: A thorough, working knowledge of the Families First Prevention Services Act and its impact on child welfare services.

Skills: Customer focused teamwork and facilitation and collaboration skills. Good analytical skills. Demonstrated ability to set priorities and manage time to ensure tasks are completed within project guidelines. Demonstrated ability to handle multiple projects at various stages, and work with state and local stakeholders and co-workers in a positive, courteous, and professional manner. A high level of attention to detail and the flexibility to adjust to last-minute requests for information and changing priorities or procedures. Effective, clear, and professional oral and written communication skills. Availability and willingness to travel to other States to participate in TTA activities are essential.   Demonstrates knowledge of public child welfare, juvenile and dependency court systems and community supports.

Software Proficiency: Demonstrated proficiency with Microsoft office products

Location: North Bethesda, MD or possibly remote


Education: Master’s degree in social work or related field

Experience: Experience with program development, implementation science, family and community engagement, and the Child and Family Services Reviews.  Experience in working with dependency courts.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.


If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include a cover letter, resume, and at least three (3) professional references. If you have technical difficulty, please email to let us know of the issue.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.


  • Maryland Office
  • Nationwide

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