Clearinghouses/Resource Centers
For many of our clients, one primary purpose is to disseminate information that will improve lives. Their job is to identify useful resources and appropriate channels of communication, make the identified resources readily available, and deliver messages.
For more than 20 years, JBS-managed clearinghouses and resource centers have provided useful and usable information to the professionals, researchers, policymakers, and community-based organizations serving:
During that time we have learned much about how to make clearinghouses run smoothly and efficiently. Since 1997, JBS has won more than 50 awards for work produced by our clearinghouses and resource centers, including print and online products, plain language booklets, online ordering technology, Web site design and content, newsletters, health content, and outreach materials.
Services we provide:
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Call centers, live chats, and e-mail responses in English and Spanish
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Client extranets
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Communications research and evaluation
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Database development and maintenance
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Exhibit and meeting support
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Materials development in English and Spanish
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Materials management and fulfillment
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Media monitoring, outreach, and promotion
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Plain language products for populations with low literacy skills
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Public reading rooms
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Section 508 compliance
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Web site development, support, and tracking
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What We Do & Why We Do It: Spotlight on NCFY
Runaways. Street kids. Children of prisoners. Abuse victims.
Staff at NCFY spend their days trying to bring aid and comfort to those who need it most: young people with nowhere else to turn.
Through NCFY, JBS has been supporting the Family and Youth Services Bureau’s (FYSB’s) at-risk youth programming for 15 years, creating and distributing publications, conducting research, and answering calls from grantees and the public.
Recently, a mentoring-children-of-prisoners grantee called for advice on how to keep potential mentors from losing interest during the lengthy security screening process. NCFY provided the faith-based organization with information on how to speed up a security clearance and tips on how to engage mentors in trainings and other activities before they were matched with young people.
A Kentucky woman who takes in runaways called because money was running short for her three children and the other kids who continued to knock on her door. NCFY directed her to funding opportunities and showed her how to become an official nonprofit organization.
“NCFY provides me an opportunity to do good work for people in need, especially youth and children who are powerless to help themselves,” says Adrian Burnim, Project Manager for NCFY. “It’s a joy to come to work every day.”
As technology changes, how we reach people changes, too. In 2008, NCFY launched a podcast series, overhauled the clearinghouse and bureau Web sites, explored mapping, and developed a host of electronic publications—whatever it takes to build the broadest, strongest community to support young people at risk.
“Thank you so much for helping with the First Lady’s project on Helping America’s Youth. Everyone involved is (and has been) very impressed by the responsiveness of your people and the quality of all materials that you produce and the helpfulness of your efforts overall. I hear this comment often.”
—Harry Wilson, past Associate Commissioner of FYSB | |
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