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New Initiatives

Center of Excellence in Language, Culture, and Diversity | Healthy Aging Collaborative

Center of Excellence in Language, Culture, and Diversity

The newly established Center of Excellence in Language, Culture, and Diversity provides culturally and linguistically tailored solutions to customers who face the challenges associated with communicating effectively with diverse populations in the United States and abroad. Center staff members include national and international experts from several fields who specialize in working with ethnic, minority, and special populations, including

African Americans, Hispanics/Latinos, Asians and Pacific Islanders, and American Indians and Alaska Natives

U.S.-based populations from Latin America, Asia, Africa, and Eastern Europe, including indigenous populations

Mainstream and marginalized populations in Eastern Europe, Asia, Africa, and Latin America

Migrant and seasonal worker populations

OUR SERVICES

Written and Oral Communications

Develop and assess communication services that target oral and written messages and materials to specific audiences in their preferred languages

Review translated and adapted materials and messages with native-language speakers to ensure effectiveness and appropriateness

Provide expertise in social marketing to diverse populations

Pilot test print, visual, and audio campaign messages with selected language and cultural groups

   

Training and Technical Assistance

Deploy multilingual, multicultural professional staff to provide training and technical assistance in a wide range of areas including

 
  • Health
  • Education
  • Social Services
  • Information Technologies

Develop and conduct customized training to strengthen cultural and diversity competency

Establish and implement processes for cultural awareness and diversity competencies

   

Assessment and Evaluation

Design and conduct evaluation studies using linguistically and culturally sensitive methods

Develop and conduct surveys, field research, and focus groups with culturally and language-diverse audiences

   

LANGUAGE CAPACITY

American Sign Language

German

Kiswahili

Arabic

Hebrew

Mandarin

Cambodian

Hindi

Portuguese

Cantonese

Indonesian

Russian

Czech

Italian

Spanish

Dari

Japanese

Urdu

French

     

 

WHERE WE HAVE WORKED

Latin America and the Caribbean

Antigua and Barbuda

Ecuador

Montserrat

Barbados

El Salvador

Nicaragua

Belize

Grenada

Panama

Bolivia

Guatemala

Peru

Brazil

Guyana

St. Kitts and Nevis

Colombia

Haiti

St. Lucia

Costa Rica

Honduras

St. Vincent & the Grenadines

Dominica

Jamaica

Trinidad & Tobago

Dominican Republic

Mexico

 

 

           

Europe and Eurasia

Albania

Georgia

Russia

Armenia

Germany

Serbia

Azerbaijan

Hungary

Slovakia

Belarus

Kazakhstan

Slovenia

Belgium

Kyrgyz Republic

Tajikistan

Bosnia-Herzegovina

Latvia

Turkey

Bulgaria

Lithuania

Turkmenistan

Croatia

Macedonia

Ukraine

Cyprus

Moldova

UK

Czech Republic

Netherlands

Uzbekistan

Estonia

Poland

 

France

Romania

 

 

           

Africa

Benin

Kenya

Rwanda

Botswana

Liberia

Senegal

Burkina Faso

Madagascar

Sierra Leone

Cape Verde

Malawi

South Africa

Djibouti

Mali

Swaziland

Eritrea

Mauritania

Tanzania

Ethiopia

Namibia

Uganda

Ghana

Niger

Zambia

Guinea-Bissau

Nigeria

   
           

Asia and Near East

Afghanistan

Jordan

Pakistan

Bangladesh

Lebanon

Philippines

Egypt

Morocco

Sri Lanka

India

Nepal

Thailand

Indonesia

Oman

   

 

Center of Excellence

Examples of the Work We’ve Done

Key Staff and Selected Clients

Center of Excellence Information Request Form

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